Review by FAKHRUDDIN ALI AHMED for Pizza Hut KSA

Till 24/11/ 2013 my experience with Pizza hut was very good but on the evening of 25th November 2013 I ordered one large Pizza with Garlic bread. I was told that it would take 120 minutes, I agreed and waited for two hrs with my hungry children but did not receive my order. After 120 minutes when I telephoned the customer care I got a shocking reply that your address has been misplaced and give us 45 minutes more we will serve the order. It was 8 p.m. when I placed the order and when I was offered 45 minutes more it was getting 11:: 00 p.m. so I cancelled my order. Its very shameful on the path of Pizza Authorities of Jubail My registered phone no. is 013 - 3631089